Privacy Policy

This Privacy Policy explains how Radial Core Ltd ("we", "us", "our") collects, uses and protects your personal information when you visit our website or get in touch with us. We are committed to looking after your data and being open about how we use it.

Information We Collect

We collect only the information we need to respond to you and provide our services. This includes:

• Contact details you provide, such as your name, email address, phone number and company
• Details about your project or enquiry that you share with us
• Information you send us by email or through our website
• Technical information collected automatically, such as cookies — see our Cookie Policy for more details

How We Use Your Information

We use your information to:

• Respond to your enquiries and provide our services
• Prepare quotes, proposals and agreements
• Improve our website and services
• Comply with our legal and regulatory obligations
• Send you updates about our services where you have agreed to this

Legal Basis for Processing

We process your personal information where we have a legitimate interest in doing so (such as responding to your enquiries), where you have given us consent, where processing is necessary for a contract with you, or where we are required to do so by law.

Data Storage and Security

We take reasonable steps to protect your personal information against loss, misuse and unauthorised access. We only keep your information for as long as it is needed for the purposes set out in this policy or as required by law.

Sharing Your Information

We do not sell or rent your personal information. We may share it with trusted service providers who help us operate our business (such as email and hosting providers), who are bound to keep your information secure.

Your Rights

You have the right to:

• Access the personal information we hold about you
• Ask us to correct information that is inaccurate
• Ask us to delete your personal information
• Object to or restrict how we process your information
• Withdraw any consent you have given at any time

Contact Us

If you have any questions about this policy or would like to exercise any of your rights, please email us at info@radialcore.co.uk.